AID Locksmith · Practical answers
Clear advice for car keys, home locks, lockouts and business access across Greater Sacramento.
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148 published guides · Showing 145–148
Home locks
Kwikset documents a Home Connect 620 issue in which older Qolsys panel software can affect the Alarm.com remote-control path while lock-to-panel communication remains unaffected. Compare local and remote behavior before assuming the lock itself has failed.
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For the Halo, Halo Touch and Aura models covered by Kwikset's instructions, a network reset removes Bluetooth pairings, Wi-Fi settings and user associations. Expect to reconnect the lock; this is more than restarting the app.
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Kwikset identifies two uses for precise location: determining the time zone during new-lock activation and operating Auto-Unlock by Distance. The permission needed during setup is therefore different from the ongoing requirement for that optional geofencing feature.
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ASSA ABLOY ended its Kevo app and web-portal support on November 14, 2025. The notice says physical-key and key-fob operation were unaffected by that shutdown. Loss of supported app access therefore does not, by itself, prove a mechanical failure.
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